Privacy Policy

Last updated: 7th June 2025

Executive Insights Limited, trading as Omnia (“we”, “us” or “our”), is committed to protecting and respecting your privacy. We own and operate the Think Omnia website (the “Website”) and provide leadership development, team and culture transformation, capability and systems consulting, advisory and facilitation services, and diagnostic tools and assessments to support organisational growth and alignment (the “Services”).

In this Privacy Policy, references to “you” are to any person who submits data to us or the Website about themselves or any living individual in relation to the use of the Website, online events, or any other products and services available through the Website.

This policy (together with any other of our terms and conditions, and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

We will only use your personal data in the manner set out in this Privacy Policy, and always in a way that is fair and lawful. We only collect personal data when necessary and relevant to our dealings with you, and we will only retain it for as long as needed for the purpose it was collected, or as required by law.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Executive Insights Limited, trading as Omnia, a company registered in England and Wales under company number 05536311, whose registered office is at 367 Chester Road, Little Sutton, Ellesmere Port, England, CH66 3RQ.

1. Information We May Collect

• Your name, title, organisation, email address, telephone number, address, and other contact details
• Payment information and details related to purchases or subscriptions
• Registration details for accounts, services, or online events
• Records of correspondence if you contact us
• Preferences related to our Services
• Technical data such as IP address, browser type, device information, and cookies

2. How We Use Your Information

• Provide and improve the Website and Services
• Register and manage your participation in services or events
• Respond to your enquiries and provide support
• Administer your subscriptions and transactions
• Send relevant communications (where consent or legitimate interest applies)
• Monitor usage of our website and improve user experience

3. Legal Basis for Processing

• Consent – when you opt in to receive marketing communications or accept cookies
• Contractual necessity – to deliver services you’ve requested or subscribed to
• Legitimate interests – for general business operations and service improvement, provided these are not overridden by your rights
• Legal obligation – where processing is required to comply with the law

4. Marketing and Advertising

• We use Google Ads, pay-per-click (PPC) advertising, and other digital marketing tools to promote our services. These platforms may use cookies or tracking technologies to deliver targeted advertisements based on your interactions with our Website. You can manage your ad preferences through the respective platform settings.

5. Cookies

• The Website uses cookies to enhance functionality and personalise your experience. These may include:
  • Essential cookies – necessary for basic site functionality
  • Performance cookies – used for analytics and performance monitoring
  • Targeting cookies – used for marketing and advertising purposes
• By using the Website, you consent to our use of cookies as described. You may disable cookies through your browser settings. For more detail, see our Cookie Policy.

6. Data Retention

• We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the data but are typically:
  • Enquiry/contact data: up to 2 years
  • Transaction data: up to 6 years for legal compliance
  • Marketing preferences: until you opt out

7. Data Security

• We take reasonable steps to protect your personal data, including encryption and access controls. However, transmission over the internet is never fully secure, and we cannot guarantee absolute protection.

8. Your Rights

• You have the following rights under UK GDPR:
  • To access a copy of your personal data
  • To request correction of incorrect or outdated data
  • To request deletion of your data (“right to be forgotten”)
  • To object to or restrict certain types of processing
  • To withdraw consent (e.g. for marketing)
  • To lodge a complaint with the Information Commissioner’s Office (ICO)
• To exercise these rights, contact us at compliance@thinkomnia.com.

9. Third-Party Sharing

• We may share personal data with trusted third parties, including IT and service providers, event partners, or payment processors. All such parties are contractually obligated to protect your information and use it only for the purposes specified.
• We do not sell or rent personal data to third parties.

10. International Transfers

• Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

11. Changes to This Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact

Questions, comments, and requests regarding this Privacy Policy are welcome and should be addressed to:

📧 compliance@thinkomnia.com

🏢 Executive Insights Ltd, trading as Omnia

📍 367 Chester Road, Little Sutton, Ellesmere Port, England, CH66 3RQ